FAQs

Frequently Asked Questions (FAQ)

  1. Are the trading cards on RaceDay Heroes authentic?
    • Yes, all the trading cards available on RaceDay Heroes are authentic. We carefully source our cards from reputable suppliers and ensure their authenticity and quality.
  2. Do you offer international shipping?
    • Yes, we offer international shipping. Please note that additional customs fees, taxes, or duties may apply to international orders, and these charges are the responsibility of the buyer.
  3. What payment methods do you accept?
    • We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options such as PayPal for your convenience.
  4. Can I return or exchange a trading card?
    • Due to the collectible nature of trading cards, all sales on RaceDay Heroes are final. We do not accept returns or exchanges unless the items received are damaged or incorrect. Please review our Returns policy for more information.
  5. How quickly will my order be shipped?
    • We strive to process and ship all orders within 24-48 hours of the transaction being completed. Once your order is shipped, you will receive a confirmation email with tracking information.
  6. Are there any limited-edition or rare cards available?
    • Yes, we offer limited-edition and rare trading cards in our collection. These cards are often highly sought after by collectors, and availability may be limited. Be sure to check our “Limited Editions” section for exclusive finds.
  7. Can I sell or trade my own Formula 1 trading cards on RaceDay Heroes?
    • At this time, we do not offer a platform for individuals to sell or trade their own trading cards on RaceDay Heroes. Our inventory consists of carefully curated cards sourced directly by our team.
  8. Do you offer discounts for bulk purchases?
    • We may offer discounts for bulk purchases or special promotions from time to time. Please subscribe to our newsletter or follow our social media channels to stay updated on any ongoing offers or discounts.
  9. Are the trading cards in mint condition?
    • We strive to provide trading cards in excellent condition. However, please note that some cards may have minor imperfections due to the nature of the production and handling processes. We ensure that all cards meet our quality standards before shipping.
  10. Can I track the status of my order?
    • Yes, once your order is shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the progress of your delivery.

If you have any further questions or require additional assistance, please don’t hesitate to contact our customer support team at info@racedayheros.com. We are here to help and provide you with an exceptional experience at RaceDay Heroes.

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