Shipping and Returns

Shipping and Returns

At RaceDay Heroes, we are committed to ensuring a seamless shopping experience for our valued customers. Please review the following information regarding our shipping and returns policies.

Shipping:

  • All orders will be processed and shipped within 24-48 hours of the transaction being completed.
  • We offer reliable shipping services to ensure your purchased items reach you safely and promptly.
  • Shipping costs will be calculated during the checkout process based on your location and the weight of the package.
  • Once your order has been shipped, you will receive a confirmation email containing tracking information to monitor the progress of your delivery.

Returns:

  • Due to the nature of our products, all sales on RaceDay Heroes are final. We do not accept returns or exchanges unless the items received are damaged or incorrect.
  • In the event that you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order.
  • To initiate a return or report a damaged or incorrect item, please provide your order details and a clear description or images of the issue. Our team will review your case and assist you accordingly.
  • If your return is approved, we will provide instructions for the return shipment, and upon receiving the item, we will initiate a refund or send a replacement as per your preference.

Please note:

  • We are not responsible for any customs fees, taxes, or duties that may apply to international orders. These charges are the responsibility of the buyer.
  • It is essential to provide accurate shipping information during the checkout process. RaceDay Heroes will not be held responsible for items shipped to an incorrect address due to customer error.

If you have any further questions or require assistance regarding shipping or returns, please don’t hesitate to contact our dedicated customer support team. We are here to help and ensure your satisfaction with every aspect of your RaceDay Heroes experience.

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